Mind the Product Conference 2018

The MTP Conference in San Francisco 2018 was an awesome event. Below are the videos and takeaways from the conference MindTheProduct 2018 – Roadmaps Relaunched by C. Todd Lombardo C. Todd has been tinkering and doodling since he was four years old. Originally trained as a scientist, he’s had job titles ranging from scientist, to […]

How to look at data / evidence and not translate it into your own agenda?

copied from here  by Jasmine Friedl True empathy is hearing and understanding in order to implement solutions to meet the actual user needs, not just our interpretation of those needs. A crucial part of product design is learning how to approach user problems with empathy. Empathy is the ability to share and understand the feelings of others. […]

Try Feedforward instead of Feedback!

I cringe every I time hear the question, “Would you like some feedback?”Let’s face it. Feedback is a dirty word. Though we see numerous articles on how feedback is THE tool for effective leadership, the word is loaded with negative connotations. The Problem is a fundamental issue. Feedback focuses on the past – things that already occurred. […]

Creating the ultimate Customer Experience: A different perspective!

Prediction: Customer experience will overtake price and product as differentiators According to Walker Info’s customer experience statistics list of 2017 , customer experience will overtake price and product as the key brand differentiator by 2020. That screams for how as Product Managers can we make sure that our products also focus on customer experience in order […]